The Application-Specific Terms and Conditions constitute a legally binding agreement between the user and the service provider (the Application Owner). They guarantee your rights as a user, define your obligations, and using or registering on the Application shall be deemed an express admission of consent to all terms set forth below, which are as follows:

1 – The user must be 18 years of age or older or obtain the consent of their legal guardian if they are younger.

2 – It is strictly prohibited to use the Application for purposes other than those designated for it, or for any illegal purposes, or attempting to hack it, or infringing upon intellectual property rights.

3 – The Application guarantees all your personal data, securing it and securing the method of its usage within the Application.

4 – The Application operators disclaim liability for any software errors or outages resulting frommisuse.

5 – In the event you obtain a number of points as a result of your dealing with entities dealing with the Application, this allows you access to obtain a number of prizes about which you are notified via the Application only.

6 – The user must provide accurate and precise information to the Application to ensure no disruption to its operation processes and to verify the identity of the person dealing with the Application to prevent confusion, duplicate usage, or multiplicity, as such act is strictly prohibited and legally punishable.

7 – TJORI Company reserves the right to refuse, refrain, cancel dealings, or cease providing the service or using the Application without giving you any reasons.

8 – The user undertakes to refrain from using the Application in any form that leads to the use of the Application by other unregistered persons on the Application who may misuse it, and full legal and criminal liability shall rest upon the user alone.

9 – The user shall respect and adhere to the customs and traditions of Kuwaiti society, laws, and organizing ministerial decrees for all transactions and dealings between all parties, whether individuals, companies, or official entities.

10 – The Management does not guarantee that the Application is completely free from software errors or temporary technical outages resulting from maintenance work or force majeure, such that neither the Application Owner nor the Company bears any liability for any material or moral losses, or direct or indirect damages incurred by the user as a result of Application suspension, data loss, or service misuse.

11 – The user undertakes to indemnify the Application Owner, its employees, or partners, and discharge their liabilities from any losses, damages, claims, or legal and judicial expenses arising as a result of misusing the Application or violating its terms.

12 – The user is prohibited from using the Application for any illegal purpose, sending malicious software, attempting to hack servers and databases, or any attempt to disrupt the Application or tamper with its systems, as such constitutes an electronic crime that exposes the perpetrator to referral to competent security authorities (Cybercrime Department).

13 – In the event that the customer uploads the invoice via the Application and the Second Party fails to grant approval, full liability shall fall upon it without any liability on the First Party.

14 – It is agreed that uploading the invoice requires a maximum period of 48 hours for its acceptance.

15 – In the event that any official authority issues official conditions or instructions related to the activity of the First Party that require compliance, the First Party shall have the right to observe these terms and instructions without referring to the Second Party.

16 – In the event that the customer of the Second Party fails to receive the pre-specified item in exchange for the number of points allocated to them, they shall have no right to retrieve them after the scheduled delivery date has lapsed.

17 – In the event that the customer of the Second Party exchanges the item sold to them by the Second Party, they shall not be entitled to exchange the points granted to them based on the initial purchase transaction.

18 – The user shall not be entitled to demand the exchange of points for any cash consideration.

19 – In the event that the customer returns the sold item for which they obtained a number of points, the Second Party must notify the First Party thereof within two business days from the date of return, so that the First Party cancels the points for the customer and returns them to the Second Party.

20 – The Company (the Second Party) is prohibited from creating a username in the company’s name, as this is restricted to individuals only.

21 – The deadline for customers to receive gifts is set at (5) business days from the time of specifying and selecting the gift; otherwise, their right to claim the gift shall be forfeited upon the expiration of this period. Upon receipt of the gift, it cannot be returned, nor can the points be restored.

22 – Exclusive and final jurisdiction to adjudicate any dispute, conflict, claim, or lawsuit arising from the application or interpretation of this Contract shall be vested in the Kuwaiti Courts of all degrees.